About us

Markets

You'll find us wherever there are debts to collect!

What make us different from others? We do in person face to face visits with each customer if phone contact cannot be made. Outdoor Debt Collectors & Door Step Collections works to get customer back on track paying their outstanding debts. For retail customers or commercial businesses holding collateral belonging to our clients, Door Step Field Technicians will always respectfully secure your property and see that it is safely returned to you promptly.

Ask yourself: what is the total amount of your outstanding receivables and can your business survive if you're forced to write off the entire balance? Now ask: do you want to be the person to make the collection calls or in person visits?

Contact Outdoor Debt Collectors & Door Step Collections.

We work diligently to learn and understand the unique challenges of your market sector, factoring your needs, processes and industry trends into a custom-designed program that will achieve your collection goals and objectives to improve your bottom line without compromising your good name.

And we do such a good job of it our collections nearly always exceed the industry average - regardless of the industry.

What's more, our revenues are derived strictly from contingency fees charged upon the successful collection of those accounts - if we don't recover your debt, you owe us nothing. However, if you require us to leave notices at the customers residence there will be a small administrative fee.

Learn how working with Outdoor Debt Collectors & Door Step Collections to recover your delinquent receivables is simple, efficient and above all, rewarding. Just click on "Contact Us" and a member of our staff will contact you as quickly as possible.

Out of State (888) 600-4233

Instate (210) 888-0142


Commercial

We provide a wholesale solution to retail debts.

According to ACA International - the Association of Credit and Collection Professionals - only about a third of collection agencies actively work to collect delinquent receivables in the retail segment. Yet it is another area where Outdoor Debt Collectors & Door Step Collections takes the lead.

The normal recovery rate for retail debts is 19.7%.

However, because of ODC & DSC's expertise in the collection of accounts for retail stores and businesses that offer consumer services or credit, we have been able to design and implement specific methodologies that have resulted in recovery rates that soar above the industry average.

We have collected 30.41% of the outstanding for some various small local retailers.

Plus, we manage these high collections while preserving your customer relationships.

And since our compensation is derived solely from contingency fees charged upon the successful collection of delinquent accounts or assets, money goes from our pockets to yours and never the other way around.

Click on "Contact Us" and a member of our staff will contact you as quickly as possible to explain how we go about it.

Out of State (888) 600-4233

Instate (210) 888-0142


Commercial

Business debts are different

Collecting debts owed to you by other businesses is often problematic.

Yet again, this is an area where Outdoor Debt Collectors & Door Step Collections excels.

We've learned that collecting delinquent business to business receivables require a personal touch; communications that are effective, but also sensitive to your customer's individual situation. By talking and carefully listening to your customers, we can locate where the problem began and hopefully fix it. The point is to re-open communications with debtors who have closed their doors to you and eliminate the problems that stand between you and your money.

Our goal, of course, is to achieve the highest possible return on the debt that's owed to you. At the same time, ODC & DSC strives to preserve the relationship between you and your customer whenever possible.

In a perfect world, we create an opportunity for debtors to become paying customers again even while we're collecting your money or assets. You'd be surprised to learn how often we manage just that.

Click on "Contact Us" and a member of our staff will contact you as quickly as possible to explain how we go about it.

Out of State (888) 600-4233

Instate (210) 888-0142


Healthcare

We can help keep your accounts receivable healthy.

17% is the average recovery rate of delinquent debts owed to hospitals, according to ACA International, a trade association for professionals in the credit and collection industry. For non-hospital healthcare providers, the number is 21%.

Yet Outdoor Debt Collectors & Door Step Collection has designed and implemented results oriented debt-collection methodologies specifically for the healthcare industry that allow us to consistently exceed these percentages by wide margins.

We recovered 49.32% of out-standing debts for a medical center 70 miles west of San Antonio Texas.

We collected 28.68% for a hospital in north central Florida

For a medical clinic in Houston Texas our collection rate was 32.75%.

All while maintaining positive customer relations and the all-important doctor-patient relationship.

What's more, we can do the same for you.

This includes implementing special programs designed to help streamline your internal collection efforts.

Since our revenues are derived from contingency fees charged upon the successful collection of those accounts, our compensation is directly tied to the level of our success.

Click on "Contact Us" and a member of our staff will contact you as quickly as possible to explain how we go about it.

Out of State (888) 600-4233

Instate (210) 888-0142


Education

Hiring ODC & DSC to collect delinquent student loans can be a learning experience.

It's difficult to collect delinquent student loans despite the fact that there is so much of it - over $9 billion according to the U.S. Department of Education and that's not counting hundreds of millions of dollars of unpaid institutional loans and accounts receivable.

Only one in every ten collection agencies even bother to try!

Yet Outdoor Debt Collectors & Door Step Collections is happy to specialize in the collection of higher education accounts. Once more, because of our results oriented debt collection methodologies designed and implemented to meet the needs of specific institutions, our recovery rates nearly always exceed the 21% industry average.

And our "kid gloves" approach helps preserve important alumni relationships.

Plus, our compensation is derived solely from contingency fees charged upon the successful collection of those accounts.

Click on "Contact Us" and a member of our staff will contact you as quickly as possible to explain how we go about it.

Out of State (888) 600-4233

Instate (210) 888-0142


Check Recovery/Term Loans

We're good at recovering bad checks, short and long-term loans

Outdoor Debt Collectors & Door Step Collections is among the best in the business of convincing customers to make good on bad checks, payday loans and long-term financial obligations.

What better place for your business to substantially reduce NSF or Delinquencies and virtually assure an increase in profits -

ODC & DSC's in person customer visits makes a tremendous difference in securing your debt or collateral. Face to Face collection interaction is more constructive than over the phone because customers are more likely to be receptive in explaining their financial situations so we can give them other options to get back on track.

Click on "Contact Us" and a member of our staff will contact you as quickly as possible to explain how we go about it.

Out of State (888) 600-4233

Instate (210) 888-0142


Auto Loans/Heavy Equipment Debt

We're good at recovering payments owed to Auto Dealerships and Heavy Machinery Companies.

Outdoor Debt Collectors & Door Step Collections is among the best in the business of convincing customers to make good on their payments. Our one on one in person approach works because we use "kid gloves' while always having a professional demeanor nevertheless keeping in mind your client may become a repeat customer who you will continue to service in the future or present.

Asset Recovery

ODC DSC's in person customer visits makes a tremendous difference in securing your debt or collateral. Face to Face collection interaction is more constructive than over the phone because customers are more likely to be receptive in explaining their financial situations so we can give them other options to get back on track. Asset recovery is always a last option if payment cannot be made to our clients.

Out of State (888) 600-4233

Instate (210) 888-0142


Resolutions

Technology

The business of collecting debts is technical.

ODC & DSC has invested heavily in technology and process improvement to facilitate seamless integration with your operations. Here are just a few examples:

  • Interactive Web Capabilities Client Access
  • Multiple Payment Options - Credit Card, ACH, RCK, Check by Phone, Online Payments
  • Field Visits with Tablet in Hand
  • Onsite and Offsite Data Backup

Out of State (888) 600-4233

Instate (210) 888-0142


Litigation\Account Forwarding

Sometimes the gloves need to come off.

As our industry-leading recovery rates prove, most people respond well to a respectful, sympathetic, "kid gloves" approach to debt collection.

For the others there are lawyers.

When it is determined that your customers are unwilling to cooperate in resolving their debts - and we'll give them every opportunity - Outdoor Debt Collectors & Door Step Collections will serve as your go between to present documents to your customers therefore, saving your company valuable time and money in an effort to get a fair resolution. We charge a small administrative fee when delivering documents on behalf of our clients.

This is not a course of action we take lightly, but sometimes it is the only way to make customers take responsibility for their debts.

We "forward" bad debts.

Our goal is simple - to collect the money that is owed you.

Out of State (888) 600-4233

Instate (210) 888-0142


Skip Tracing

Debtors can run, but they can't hide.

What's more, we perform advanced skip-tracing on a daily basis, pursuing delinquent customers who are attempting to run away from their financial obligations wherever they go - at no cost to you! Since our compensation is derived from contingency fees charged upon the successful collection of those accounts, finding debtors is our problem, not yours.

Sad to say, the mobility of the debtor population makes skip tracing expertise a critical factor in effectively collecting delinquent accounts. ODC & DSC is often required to piece together whatever information we can gather - including date of birth, social security number and other vital information - to zero in on where debtors live, work and where their assets are located. More often than not, we can find your debtors in minutes.

DSC utilizes a number of proven tools to locate delinquent debtors:

  • National Change of Address (NCOA)
  • Public and private address and phone number search forms and sources
  • National Credit Bureaus
  • Departments of Motor Vehicles (DMV)
  • Creditors, references, neighbors, etc.

But skip-tracing is our problem, not yours. Since our compensation is derived from contingency fees charged upon the successful collection of those accounts, it is incumbent on us to locate your debtors.

Out of State (888) 600-4233

Instate (210) 888-0142

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